REGULAR SHIPPING INFO

Dispatch
We're keen to get you your Big Dot Kids order as soon as possible!
We aim to dispatch all orders within 2-4 business days after payment has cleared. 

Australian Shipping 
At the time of checkout you will have the following options:
Untracked Australia Post - $4
Tracked Australia Post - $8.50
• Express Post - $11

Your order should be received within a week, but please allow up to 2 weeks for Australia Post to do their thing.

International Shipping
We ship Internationally via Australia Post Economy Air. The following shipping price will be automatically added to your cart at the time of checkout based on your location:
NZ - $13
• USA & Canada - $15
Rest of World - $20

Please contact us at bigdotkids@gmail.com if you would like to upgrade your shipping to a Standard Service (to include tracking) or Express Service (if you're in a hurry) and we can let you know additional fees.

Please allow up to 3 weeks for International Shipping. All international custom charges and taxes are payable by the receiver. Big Dot Kids is not responsible for any additional charges incurred for shipping orders internationally. For more information on custom charges for each country please contact your customs authority.

Loss or Damage of Goods
Goods will be dispatched using the delivery method specified. Once goods have been dispatched, your order is deemed to be completed. Big Dot Kids takes no responsibility for loss or damage by the carriers of the goods.